OUR COMMITMENTS

 

A CUSTOMER-CENTERED PROJECT AND THEIR NEEDS

 

Committed to Quality...

 

Acquiring an instrument is an important investment and it is essential for us to know it first hand before your purchase. We put at your disposal our facilities to carry out the tests of the instruments or we give the opportunity to move to the schools.

All instruments coming from our suppliers are checked by us to check their good fit and operation.


We provide our website with the most up-to-date security and control measures so that customers can make their purchases in the greatest comfort.

Each order is carefully prepared so that the customer can receive it as soon as possible at home. The products are checked before packaging to check that everything is in perfect condition.

We trust a leading company in the transport sector characterized by the quality of its service. You can consult our terms and conditions of sale


 
We offer top marks on instruments, accessories and sheet music, passing an exhaustive quality control before their sale as a commitment to our customers. We do not have instruments or second-hand material, offering maximum confidence in our products.


 

Increased confidence in our products and services...

 
We are aware of the difficulty of buying an instrument. That's why we offer payment and financing facilities, along with exclusive discounts throughout the year.


All the staff working in El Hogar de la Flauta Travesera is specialized in this instrument, these being who will accompany you during the purchase process, offering you a complete service of after-sales advice. If you think you can be part of our team and contribute something new, let us know and contact us.


Our specialized workshop has top quality materials.

All customers who purchase their instrument with us have the first free annual review. This includes mismatches that do not cover the warranty, and exclusive discounts on basic settings over the life of the instrument.

For those customers who have not purchased their flute in our facilities we have a service by appointment to be able to repair their instrument with all the guarantees.